Help Center

Support & Frequently Asked Questions

Have a question about Ask Bible, model downloads, on-device vector search, or troubleshooting? We are here to help.

Need direct help? Email willson2019pos@gmail.com

Getting Started & Setup

1. How do I start using Ask Bible?

When you first launch the app, navigate to Models & Index (the tune icon). Download the compact embedding model (~40 MB) and the chat model (~400 MB to 1.1 GB). Once downloaded, you can start asking Scripture questions immediately.

2. Does Ask Bible work completely offline?

Yes. After the one-time model downloads are completed, you can turn off Wi-Fi or Cellular Data (or enable Airplane Mode) and the app will continue to search the Douay-Rheims Bible and answer queries with full citation verification.

3. What is the "Build Index" button?

Building the index creates local HNSW vector embeddings for all ~37,000 Douay-Rheims Bible verses using your downloaded embedding model. This enables deep semantic search. If you choose not to build the vector index, fast lexical/keyword search is always available.

Troubleshooting & Performance

4. Why did a model download fail?

Model downloads require a stable internet connection. If a download stalls, check that your device has enough free storage space (~1.5 GB recommended) and retry the download over a steady Wi-Fi network.

5. Which chat model should I use on my phone?

For mobile devices (iOS & Android), the app automatically selects optimized compact models (such as Qwen 0.5B / 1.5B quantized GGUFs) that balance fast on-device inference with low RAM consumption.

6. How do I delete all data or reset the app?

Because Ask Bible stores all data locally in app-private storage, you can reset everything at any time by going to your device's Settings > Apps > Ask Bible > Clear Storage / Clear Data, or by deleting and reinstalling the app.

Contact Us

Found a bug, want to suggest an improvement, or have questions about the Douay-Rheims text?

Get in Touch

Email: willson2019pos@gmail.com
Response time: Typically within 24–48 business hours.